Privacy Policy
Xiamen Snug Health Technology Co., LTD. ("Company," "we," or "us") values your privacy and is committed to protecting it. This Privacy Policy governs your use of www.snugchair.com (the "Website"), whether you are a guest or a registered user.
When you access the Website, we collect certain information about you automatically and through actions you take voluntarily. This policy applies to the information we collect on the Website and in electronic messages between you and the Website.
Before using the Website, please read this Privacy Policy carefully. By using the Website or agreeing to the Terms of Use, you accept and agree to be bound by this Privacy Policy. By using www.snugchair.com, you consent to the data practices described in this agreement.
Information We Collect About You
When you visit the Website, we collect information about you. You can provide information by filling out forms, contacting us through the website, providing feedback, or ordering a product. We use the information you provide to deliver the requested product, improve our performance, and provide you with offers and information.
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Website or provide any information.
If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information. If you believe we have any information from or about a child under 13, please contact us at support@snugchair.com.
Information We Collect Through Automatic Data Collection Technology
As you navigate the Website, we may collect information about your equipment, browsing actions, and patterns using technologies such as Google Analytics. This information includes your location, traffic pattern, and communication with the Website. We collect data about your computer type, internet connection, IP address, operating system, and browser type. The information we collect is used for statistical purposes and does not include personal information. We use this data to improve our Website and services. If you provide personal information, it will be associated with the automatically collected information.
Use of Cookies and Pixels
Our website uses cookies and server logs to collect information about how the site is used. This information includes the date and time of visits, pages viewed, time spent on the site, and websites visited before and after ours. Cookies are small text documents stored on your computer, and we use them to enhance your browsing experience. We may also use social media pixels to track visitors and tailor advertising messages.
Third Party Use of Cookies
Some content or applications on the Website are served by third parties. These third parties may use cookies or other tracking technologies to collect information about you. They may provide interest-based advertising or targeted content. We do not control their tracking technologies, so if you have any questions, contact the responsible provider directly.
International Transfer
If you are outside the People’s Republic of China and provide us with information, including personal information, please note that we transfer and process the information in the People’s Republic of China. By submitting your information, you consent to this transfer
Links to Other Sites
Our Website may contain links to other sites not operated by us. We encourage you to review their Privacy Policies as we have no control over their content or practices.
Email Information
If you correspond with us via email, we may retain the content of your messages and your email address. We treat email communications with the same level of privacy and security as other forms of communication. You can unsubscribe from our mailing list at any time by following the instructions in our emails.
Email Policies
At our company, we place great importance on the confidentiality of your email address. We assure you that we do not engage in the sale, rental, or leasing of our subscription lists to third parties. Your email address will not be disclosed to any third parties, except as permitted in the section titled "Disclosure of Your Information."
We adhere to applicable People’s Republic of China law when it comes to handling the information you send via email.
In accordance with the CAN-SPAM Act, all emails sent by our organization will clearly indicate the sender's identity and provide easily accessible contact information. Furthermore, every email will include concise instructions on how to remove yourself from our mailing list, ensuring that you will no longer receive any further email communication from us.
Our emails provide users with the option to opt out of receiving communications from us and our partners. Simply follow the unsubscribe instructions located at the bottom of any email you receive from us at any time.
If you no longer wish to receive our newsletter or promotional materials, you can easily opt out by clicking on the unsubscribe link provided in the email.
How and Why We Collect Information
The Company collects your information to accurately record and support your participation in the activities you choose. This information is used to track your preferences and keep you informed about the products and services you have selected, as well as any related offerings. As a visitor to this website, you can engage in most activities without providing any personal information. However, when you decide to download resources and/or purchase products, you will be required to provide certain information.
For individuals outside the European Union who opt to receive any free resources, you will be automatically enrolled to receive our promotional email communications, including any regular updates. If you prefer not to receive these communications, you can unsubscribe at any time. An "unsubscribe" link is included at the bottom of every email we send. If you encounter any difficulties unsubscribing, please send an email to support@snugchair.com requesting to be unsubscribed from future emails.
For individuals within the European Union who opt to receive any free resources, we will only enroll you to receive our free email communication if you provide affirmative consent. If you do not wish to receive this communication, you can unsubscribe at any time. An "unsubscribe" link is included at the bottom of every email we send. If you encounter any difficulties unsubscribing, please send an email to support@snugchair.com requesting to be unsubscribed from future emails.
How We Use the Information You Provide to Us
At Snug Chair, LLC, we collect personal information that is reasonably necessary to conduct our business, assess and manage our customers' needs, and provide our services to you
The typical purposes for collecting and utilizing personal information at Infinite Creative include:
Delivering the services and/or products you have requested.
Providing you with information and marketing materials about products, services, and special offers.
Obtaining your opinions or comments about our products and/or services.
Recording statistical data for marketing analysis.
Improving our services to you and conducting training and quality assessments.
Responding to requests, questions, complaints, and general inquiries.
Conducting research, development, and expansion of our services.
Carrying out activities as directed by you and with your consent.
Performing quality control and administration tasks to assist in the development of new and improved products and services.
Recruiting interns, staff, and employees.
Complying with any legal requirement imposed by applicable statutes, regulations, or rules.
Preventing or detecting abuse of our services or infringement of our rights, and enforcing or applying our Privacy Policy or any other agreement to protect our own or others' property or rights.
Your personal information may also be used for other purposes explained at the time of collection or as described in this Privacy Policy.
Personal Information Disclosure
At our company, we may disclose your personal information for the following business purposes:
Within our company.
With service providers who perform services on our behalf, such as operating our website, assisting in business functions, data analysis, billing and payment handling, and customer service facilitation.
With professional service providers, including legal advisors, accountants, and consultants.
With selected business partners.
With other parties upon your consent and direction.
We reserve the right to disclose your personal information in the following circumstances:
As required by law or when we believe disclosure is necessary to comply with a regulatory requirement, legal proceeding, court order, government request, or served legal process, or to protect the safety, rights, or property of our customers, the public, ourselves, or others.
For other purposes explained at the time of collection or as described in this Privacy Policy.
In the event of a sale or transfer of all or a portion of our business or assets, we may transfer the information we maintain. In such cases, we will make reasonable efforts to direct the recipient to handle your personal information in a manner consistent with this Privacy Policy. Following such a sale or transfer, you may contact the recipient with any inquiries regarding their privacy practices.
We do not sell your personal information or transfer it to third parties for their own benefit. However, we may allow certain companies to place tracking technologies like cookies on our services. These companies receive information associated with your browser or device's interaction with our services and may use that data to serve you relevant advertisements on our services or others. Except for this type of disclosure, we do not "sell" your information as defined by applicable law.
For targeted advertising related to our products, we may "share" your personal information as defined by applicable law.
Data Retention
To ensure efficient customer service, we retain order data indefinitely to address customer inquiries. We retain other personal data for the duration necessary to fulfill the purpose(s) for which the data was collected and any other permissible and relevant purposes. When we determine that the personal information we have collected is no longer needed, we take the following actions:
Anonymization: Upon your request, we anonymize the information to remove any personally identifiable elements.
Secure Destruction: Alternatively, we securely destroy the information to prevent unauthorized access or use, unless legal requirements mandate its retention.
Policy Changes
At our company, it is our practice to provide updates to our privacy policy on this page. In the event of significant changes in how we handle your personal information, we will notify you through email using the address specified in your account and/or by displaying a notice on the homepage of our website. The date of the most recent revision to the privacy policy can be found at the bottom of the page. It is your responsibility to ensure that we have an accurate and current email address for you, and we recommend periodically visiting our website and reviewing this privacy policy to stay informed of any changes.
Visitors' GDPR Rights
If you are located within the European Union, you have specific rights and entitlements under the General Data Protection Regulation (GDPR). These rights include:
Data Retention: We will retain any information you provide to us until one of the following conditions is met: (a) you request us to delete the information, (b) we decide to discontinue our use of existing data providers, or (c) we determine that the value of retaining the data is outweighed by the costs associated with it.
Access, Rectification, and Erasure: You have the right to request access to the personal data we store about you, as well as the rights to rectify or erase any of your personal data that is incorrect or no longer necessary.
Restriction of Processing: You have the right to request restrictions on the processing of your personal data.
Objection and Data Portability: You have the right to object to the processing of your personal data and the right to data portability.
To exercise these rights, please contact us via email at support@snugchair.com.
If you have previously provided consent for the processing of your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
If you believe your rights under the GDPR have been violated, you have the right to lodge a complaint with a supervisory authority that has jurisdiction over GDPR-related issues.
We only require the information that is reasonably necessary to enter into a contract with you.
We will not insist on your consent for any unnecessary processing as a condition for entering into a contract with us.
Contact Us
We value your questions and comments regarding our Privacy Policy. If you have any inquiries, please reach out to us at:
Xiamen Snug Health Technology Co., LTD.
No. 245-502 Haifu Road
Haicang District
Xiamen City 361000
Fujian Province
PRC China
Updated as of 8/15/2023
For the purpose of site security and to ensure the availability of this service to all users, the Company employs software programs to monitor network traffic. This monitoring helps identify unauthorized attempts to upload or alter information or cause any form of damage.
